How to fix Parallels Desktop from hanging on startup

Recently, Parallels Desktop did not shut down correctly for me. When I went to start it back up, it just sat there with a spinning wheel, and a message saying "suspending."

I did finally resolve the issue. Here's how I did it.

1) Quit Parallels.

2) Open up the Activity Monitor. On a Mac, this is Utilities > Activity Monitor.

3) In the list of processes, look for one named "prl_vm_app". Select it.

4) Click the Quit Process button in the upper left. Choose to Force Quit at the prompt.

You should be able to start up Parallels Desktop again.

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